Repair Guide | Care and Repair

## Hardware

Plaques

Whether your plaque is missing, scratched or needs re-attaching we repair it. We keep spare components from most of our families.

Poppers

If a popper is damaged or missing we will aim to replace with the same component. If this is no longer available we will be in touch with the closest match for your approval.

Rivets

Rivets are small metal attachments with the Mulberry tree on, on newer styles they can be used without the tree as a design feature.

D-Rings

The D-ring is the metal hoop that holds on the strap. If a D-rings is damaged or missing we will aim to replace with the same component. If this is no longer available we will be in touch with the closest match for your approval.

Snaphooks

Snaphooks are the clips on the end of our shoulder straps to attach them onto the bag. If these are missing or damaged we will aim to replace with the same component. If this is no longer available we will be in touch with the closest match for your approval.

Hinge Rings

Hinge rings are the hoops that attach your handle to your bag, if these are missing or damaged we will aim to replace with the same component. If this is no longer available we will be in touch with the closest match for your approval.

Buckles

If your buckle is missing or damaged we will aim to replace with the same component. If this is no longer available we will be in touch with the closest match for your approval.

Studs

If these are missing or damaged we will aim to replace with the same component. If this is no longer available we will be in touch with the closest match for your approval.

Poursin Studs

Poursin studs are used as a way to fasten an item, they are the stud that is pushed through a leather slit to fasten. If these are missing or damaged we will aim to replace with the same component. If this is no longer available we will be in touch with the closest match for your approval.

Magnetic Clasps

Magnetic clasps are used on a wide range of bags to fasten them. If these are missing or damaged we will aim to replace with the same component. If this is no longer available we will be in touch with the closest match for your approval.

Padlocks

If you need a replacement padlock or key we need to see proof of purchase to make sure we provide you with the correct item.

Metal fobs (interior)

Metal fobs are found within the bag interior often with the Mulberry logo and a manufacturing code on.

Eyelets

Eyelets are the metal hoops that can either be a design feature or something for a handles to be clipped onto. If these are missing or damaged we will aim to replace with the same component. If this is no longer available we will be in touch with the closest match for your approval.

Army Ends

Army ends are the metal strap endings on the front prongs found on the Alexa style.

Base Feet

These are metal feet found on the base of bags to protect them from wear.

Leather Corner Protectors

Corner protectors are added to some lines to protect them from wear, they are leather caps that cover the corners of the item.

Sunglass screws and nose clips

We can replace screws and fix nose clips for sunglasses. However, to do so we send them back to our team in Italy. Because of this it can take slightly longer than the timeframe displayed.