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Pre-order Details
We'll find it for you
We'll search high and low in our shops around the globe and let you know as soon as we find your item. We'll also add it to your wishlist.
We're finding it for you
This item is currently sold out
We're expecting to restock this item soon, and will notify you once it has arrived. We'll also add it to your wishlist.
Standard Delivery
Orders placed before 10am (EST) Monday to Friday will be despatched that day. Orders placed after 10am (EST) Monday to Friday will be despatched the following working day; orders placed after 10am (EST) on Fridays will despatched the following Monday. Despatch timings may vary during busy trading and sale periods.
Collect In Store
Orders can be collected from selected standalone Mulberry stores free of charge.
Orders placed before 10am (EST) Monday to Friday will be despatched to the store that day. Orders placed after 10am (EST) Monday to Friday will be despatched to the store the following working day; orders placed after 10am (EST) on Fridays will despatched to the store the following Monday.
You will receive an email when your order is ready to be collected from the store.
Additonal Delivery Information
• Please allow two additional working days for any security validation and delivery to Highlands and Islands.
• Stationery orders under C$70 are despatched via United States Postal Services or International Post and will not require a signature for delivery.
• All orders are delivered in discreet outer packaging, smaller stationery orders of C$70 or less will be delivered in an envelope.
• Mulberry.com delivers to over 190 international destinations.
Returns
You can request a free return for goods you have purchased on Mulberry.com up to 30 days after receiving your order for all full priced goods, or 14 days after for sale items.
All returns must be in perfect condition, and come with their original packaging:
Once you have successfully requested a return you can send your items back to us using our free collections service within 14 days of requesting a return.
Details on how to arrange your collection will be provided in your returns confirmation email.
Once you have received your return request confirmation book your free collection by following this link. You will need the RTS tracking number which is located on the label inside your package. You will also need your full address and contact details to book the collection. If you are unable to locate the RTS tracking number then please contact Mulberry Customer Services and we can arrange the collection for you.
Please note, returns collections must be from the same country that your order was delivered to.
Repack you items with all the packaging you received with them, and fill in and detach the returns section of the order summary form you received with your order.
Seal the box and stick the returns address label which was included with your order, to the outside of the box.
If you are returning an item of stationery under C$60 you will need to send the item back to us using a traceable method to: MEDC, Mendip Avenue, Shepton Mallet, BA4 4PE England
We will ensure the postage you paid as part of your original order is included in your refund.
Canada Standard Delivery
Orders placed before 10am (EST) Monday to Friday will be despatched that day. Orders placed after 10am (EST) Monday to Friday will be despatched the following working day; orders placed after 10am (EST) on Fridays will despatched the following Monday. Despatch timings may vary during busy trading and sale periods.
Stationary
Stationery orders under C$70 are despatched via United States Postal Services or International Post and will not require a signature for delivery.
Collect In Store
Orders can be collected from selected standalone Mulberry stores free of charge.
Orders placed before 10am (EST) Monday to Friday will be despatched to the store that day. Orders placed after 10am (EST) Monday to Friday will be despatched to the store the following working day; orders placed after 10am (EST) on Fridays will despatched to the store the following Monday.
You will receive an email when your order is ready to be collected from the store.
Additional Delivery Information
• All orders are delivered in discreet outer packaging, smaller stationery orders of C$70 or less will be delivered in an envelope.
| Region | Service | Price | Delivery time |
|---|---|---|---|
| Canada | Standard | C$30.00 | 2-4 working days |
| Stationery* | C$15.00 | 6-8 working days | |
| UK | Standard | Free | Currently unavailable |
| Express | Free | 6-8 working days | |
| Stationery* | Free | Up to 8 working days | |
| Collect in store**** | Free | 6-8 working days. Next working day on select orders.** | |
| Europe | Standard | C$25.00 | 2-6 working days |
| Stationery* | C$8.00 | 4-6 working days | |
| Collect in store**** | Free | 2-6 working days | |
| North America | Standard | C$25.00 | 2-4 working days |
| Stationery* | C$8.00 | 6-8 working days | |
| Collect in store**** | Free | 2-4 working days | |
| Rest of world | Standard | C$40.00 | 5-7 working days |
| Stationery* | C$15.00 | 6-8 working days |
Standard Delivery
Orders placed before 10am (EST) Monday to Friday will be despatched that day. Orders placed after 10am (EST) Monday to Friday will be despatched the following working day; orders placed after 10am (EST) on Fridays will despatched the following Monday. Despatch timings may vary during busy trading and sale periods.
Collect In Store
Orders can be collected from selected standalone Mulberry stores free of charge.
Orders placed before 10am (EST) Monday to Friday will be despatched to the store that day. Orders placed after 10am (EST) Monday to Friday will be despatched to the store the following working day; orders placed after 10am (EST) on Fridays will despatched to the store the following Monday.
You will receive an email when your order is ready to be collected from the store.
Additonal Delivery Information
• Stationery orders under C$70 are despatched via United States Postal Services or International Post and will not require a signature for delivery.
• All orders are delivered in discreet outer packaging, smaller stationery orders of C$70 or less will be delivered in an envelope.
• Mulberry.com delivers to over 190 international destinations.
